CHmobile «discount forever» explained: list price, promotions and price increases

What does «discount forever» mean at CHmobile?

“Discount forever” means your discount is permanent. It does not run out after a few months but stays for as long as you keep your plan. Many offers in Switzerland work differently, for example a reduced price for the first 12 months of a 24-month contract, then the full price.

Why does CHmobile show two prices?

Every CHmobile plan has a list price and the price you pay. The list price is the standard monthly price, shown crossed out on our website. Your price is the list price minus your lifetime discount: with a list price of CHF 30.00 and a lifetime discount of CHF 20.00, for example, you pay CHF 10.00 a month.

Where can I see my discount?

In My CHmobile, open Plan details (step-by-step guide). The Overview shows «Amount / month» (your list price), «Lifetime discount» and «Total», which is what you pay each month.

What happens when a promotion ends?

Nothing changes for existing customers. A promotion ends only for new orders, and the discount you ordered with stays on your plan.

Can I change my CHmobile plan?

Yes, you can change to another CHmobile plan at any time. Contact our customer service and the team makes the switch for you. Your next bill is calculated pro rata from the date of the change, so that one bill can be higher than usual.

Will CHmobile raise its prices?

Many Swiss mobile providers have raised their prices in recent years, citing inflation or rising network costs. Since its launch in November 2025, CHmobile has never raised its prices. Your lifetime discount stays on your plan for as long as you keep it. «Discount forever» is a promise about your discount, not a promise that list prices can never change. How and when a list price can change is set out in our terms and conditions.

Is there a minimum contract term?

Many CHmobile plans have no minimum term. You can cancel at any time with a notice period of two months to the end of any month. Where an offer comes with a minimum term, you see it on the plan before you order.

Are there any extra costs?

Your monthly price covers your subscription. Billed separately are calls from Switzerland to other countries, roaming beyond your allowance, premium services, one-off fees such as a SIM replacement, and paper bills if you choose them. Whether an activation fee applies depends on the current offer, and you see it on each plan before you order. To avoid bill shock, you can set up cost control in My CHmobile and block premium services or use abroad.

What do I get for the price?

CHmobile keeps its prices low without cutting what matters. Customer service from Switzerland is free on 0800 18 18 18, and you surf on the multi-award-winning Sunrise 5G network, which received the top grade «outstanding» in the connect network test. There are no hidden fees: your monthly price covers everything your plan includes.

Where can I find current CHmobile prices?

Prices and offers change, so you always find the current ones on our pricing page. Questions? Our Swiss customer service is free on 0800 18 18 18, Monday to Friday, 09:00–18:00.

CHmobile – strong performance. Fair price.